You can find the answers to our most frequently asked questions
below. Alternatively, check out our top tips section at the
end of this page to help you make the most of out of your Allianz
Worldwide Care membership. If you have further questions, please
do not hesitate to contact us.
Regarding Premium
Administration services,
how many commission levels can APS facilitate?
Today, APS can easily
facilitate 10 relationship levels as well as accommodate an
agency force.
What products does your company
administer?
APS administers a wide range
of products including but not limited to the following:
Life,
and whole life
Accidental death, accidental death and dismemberment,
and bonus accidental death
Critical Illness Plans
Long and short term disability
Excess and major medical
Other
What types of fulfillment does
APS offer?
APS can fulfill on a wide variety
of products, including direct mail and web-based programs.
How do you fulfill?
APS fulfills mainly through
four methods: automated, manual, and custom.
What is the company's standard
fullfilment turnaround time?
Turnaround times are based on
product fulfillment requirements.
What type of premium payment
methods can you process?
We offer a variety of premium
billing and collection options. These options can be summarized
into essentially four methods:
Bank Debit
Credit Card
Direct Bill
How do you handle privacy issues?
In light of the current emphasis
on the privacy of account number information, we have been
innovative in developing a solution which addresses these concerns
and maintained the flexibility to accommodate a number of approaches in response
to requests from our clients.
How do you manage customer loyalty
and retention?
APS understands the significant
effort and cost required to obtain a customer. In order to
retain customers, we offer a variety of programs which can
be customized to your individual needs. We look forward to
working with you.
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